t’s & c’s

These Terms and Conditions ("Agreement") govern your use of the website and services provided by Kaizen ("Company," "we," or "us") in connection with your purchase and use of products offered by Kaizen. By accessing our website or purchasing products from us, you acknowledge and agree to be bound by these Terms and Conditions. Please read this Agreement carefully before using our website or purchasing any products.

Acceptance of Terms

By using our website or purchasing our products, you affirm that you are at least 18 years of age and have the legal capacity to enter into this Agreement. If you are using our website or purchasing our products on behalf of a company or organization, you represent and warrant that you have the authority to bind such entity to this Agreement.

Product Information

2.1 The products offered by Kaizen include clothing items and accessories ("Products"). We strive to provide accurate and up-to-date information regarding our Products, including descriptions, pricing, and availability. However, we do not warrant that such information is error-free, complete, or current. We reserve the right to modify, update, or discontinue any Product at any time without prior notice.

2.2 We make every effort to display the colors and designs of our Products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color or design will be accurate.

Pricing and Payment

3.1 The prices of our Products are displayed on our website and are subject to change without notice. All prices are in New Zealand Dollars (NZD) and are inclusive of any applicable taxes, unless otherwise stated.

3.2 Payment for Products must be made in full at the time of purchase. We accept payment by credit card, debit card, or other payment methods as indicated on our website. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method.

Order Processing and Shipping

4.1 Upon receiving your order, we will process it promptly. We aim to ship your ordered Products within a reasonable time frame, subject to availability and any unforeseen circumstances. Shipping times may vary depending on your location and the shipping method chosen.

4.2 We reserve the right to reject or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in pricing or product information, or suspicion of fraudulent activity. In the event of order cancellation, we will notify you and provide a refund if payment has already been made.

Returns and Refunds

5.1 We want you to be satisfied with your purchase. If you are not entirely happy with a Product, you may request a return within 14 days of receiving the Product, subject to the conditions outlined in our Returns Policy, which can be found on our website. Return shipping costs are not covered by us.

Please contact us prior to initiating a return if you are located outside new zealand.

5.2 Refunds will be issued in accordance with our Returns Policy. We reserve the right to refuse a refund if the returned Product does not meet our specified criteria. To be eligible for a refund, the returned Product must be in resale condition, meaning it should be unused, undamaged, We reserve the right to refuse a refund if the returned Product does not meet this criterion."

Intellectual Property

6.1 All intellectual property rights, including trademarks, logos, designs, and copyrights associated with our Products and website, are owned by Kaizen or our licensors. You agree not to use, reproduce, modify, or distribute any intellectual property without our prior written consent.

Disclaimer of Liability

7.1 To the maximum extent permitted by law, we exclude all representations, warranties, and conditions relating to our Products and website. We will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Products or website.

Indemnification

8.1 You agree to indemnify and hold harmless Kaizen and its directors, officers, employees, and affiliates from any claims, liabilities, damages, expenses, and costs (including attorney's fees) arising out of or related to your use of our Products or website, your violation of this Agreement, or your violation of any rights of a third party.

Amendment and Termination

9.1 We reserve the right to modify, amend, or terminate this Agreement at any time without prior notice. Any changes will be effective upon posting on our website. It is your responsibility to review this Agreement periodically for updates. Continued use of our website or purchase of our Products after any modifications constitutes your acceptance of the revised Agreement.

Governing Law and Jurisdiction

10.1 This Agreement shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Severability

11.1 If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, or enforceability of the remaining provisions shall not be affected or impaired.

By accessing our website or purchasing our Products, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.